Q: Are you a factory or a trading company?
A: We are an ISO & BV certificated professional medical equipments manufacturer.
Q. Where is your factory location? How can I visit there?
A: Our factory is located at Jing Town, Hengshui city, China. You
can fly to Beijing Capital International airport, and we will
arrange people to meet you there. Welcome to visit our factory!
Q. What are your trading terms?
A: Payment term: T/T 30% deposit after order confirmed, 70% balance
paid against bill of lading; D/P and L/C are also acceptable for
order more than USD10,000.To reduce customers’ risks, we suggest
customers to use Alibaba Trade Assurance.
Q: Do you accept OEM or ODM order?
A: We accept OEM, ODM with customer’s logo and packing design.
Q: What’s your warranty policy?
A: We provide 5 year warranty for hospital beds & home nursing
beds frame, one year for other spare parts. You just need to send
us pictures or videos of the damaged parts, then we send new parts
or compensation to you.